At Walker & Associates Surveying., we currently have made client service a tradition that has been carried on since we opened our doors in 1982. Our entire operation at Walker & Associates is keyed to one philosophy - superb service. In the services we supply, in our commitments to our customers, and in the people we employ, our Standard of Excellence is unsurpassed in our industry.
Reviews (2)
Jessica Zuniga
Apr 20, 2022
Do not use them. They will survey the wrong lot! And not take responsibility! 0 Stars if I could. I'm the owner of Zi Construction Services in Tyler Tx. and also, a Realtor. My company Zi ordered a survey for a vacant lot in Bullard TX. with the intention of building a speck home for profit. We built the home it was 99% done and was under contract.
The bank of the buyer ordered a new survey to show the home on the property and the company that was hired was Walker, Warren & Jordan Surveying. It was during this time WWJ themselves discovered this was not our lot. In fact, they had messed up so bad that our lot was actually 2 lots away (this was discovered in November 2021). We had to cancel the buyer's contract.
We then spoke with WWJ's rep. and she stated the company wanted to try to fix their mistake on their own. We (Zi Construction) tried to allow that as we know being a business it is important to try to right your wrongs and keep a good reputation. Their rep. was good at communicating but regardless of that we were being strung along and nothing was getting solved.
We finally were at our whit's end and insisted they file this on their insurance. They finally agreed to do so, we were given a contact person, company name and file number. From there I spoke to their insurance rep twice but was given no information on how they intended to precede with this insurance claim, no documentation or verbal information absolutely no information.
I constantly called and emailed with no response and when I finally got a response, I was told our file had transferred to another representative. I begin trying my best to email and call this new insurance representative, with no success. (as of this review, I still have not been contacted by their insurance company!) Also, I looked into their insurance company RLI Insurance they are not BBB Accredited, and they have bad reviews.
I've also had a smaller issue when I paid extra for a expedited survey. I was given the survey documentation via email but when I passed by my lot there were no stakes placed on the lot to show me the lot dimensions. I had to call the company back to have them go place the stakes. Please beware of using this company!
The bank of the buyer ordered a new survey to show the home on the property and the company that was hired was Walker, Warren & Jordan Surveying. It was during this time WWJ themselves discovered this was not our lot. In fact, they had messed up so bad that our lot was actually 2 lots away (this was discovered in November 2021). We had to cancel the buyer's contract.
We then spoke with WWJ's rep. and she stated the company wanted to try to fix their mistake on their own. We (Zi Construction) tried to allow that as we know being a business it is important to try to right your wrongs and keep a good reputation. Their rep. was good at communicating but regardless of that we were being strung along and nothing was getting solved.
We finally were at our whit's end and insisted they file this on their insurance. They finally agreed to do so, we were given a contact person, company name and file number. From there I spoke to their insurance rep twice but was given no information on how they intended to precede with this insurance claim, no documentation or verbal information absolutely no information.
I constantly called and emailed with no response and when I finally got a response, I was told our file had transferred to another representative. I begin trying my best to email and call this new insurance representative, with no success. (as of this review, I still have not been contacted by their insurance company!) Also, I looked into their insurance company RLI Insurance they are not BBB Accredited, and they have bad reviews.
I've also had a smaller issue when I paid extra for a expedited survey. I was given the survey documentation via email but when I passed by my lot there were no stakes placed on the lot to show me the lot dimensions. I had to call the company back to have them go place the stakes. Please beware of using this company!
Derrick Williams
Jun 18, 2021
