Business Details
34 Years
experience
Expert Underground Utility Locating Services
Founded in 1992, our company builds upon decades of combined experience from our lead professionals. We specialize in underground utility locating, mapping, and excavation services, utilizing advanced technologies like ground penetrating radar and vacuum excavation. Our team of certified experts delivers precise solutions for contractors, homeowners, and engineers across residential, commercial, and industrial projects.With offices in Cincinnati, Atlanta, Chicago, and other major cities, we prioritize safety, accuracy, and client satisfaction. Our commitment to innovation and rigorous training ensures reliable service delivery. We adhere to industry standards like ASCE 38-02 for subsurface data collection. Transparency in operations and a focus on preventing excavation damage underscore our trusted reputation in utility detection.
Services
Utility Locating
Ground Penetrating Radar
Utility Mapping
Concrete Scanning
Vacuum Excavation
Ground Fault Detection
Sewer Inspection
Pipe Inspections
Leak Locating
Subsurface Utility Engineering
Details
- Year established: 1992
Highlights and features
- We have over 30 years of experience in underground utility detection.
- Our technicians use state-of-the-art ground penetrating radar and electromagnetic equipment.
- We serve 10+ metropolitan areas including Cincinnati, Atlanta, and Chicago.
- Our vacuum excavation ensures non-destructive utility exposure.
- We follow ASCE 38-02 standards for accurate subsurface data collection.
Services
Utility Locating
We use electromagnetic equipment and ground penetrating radar to identify underground utilities. Our technicians locate private lines beyond service meters for construction and excavation projects. This service prevents damage to gas, water, and electrical systems while ensuring compliance with safety standards.
Ground Penetrating Radar
Our GPR technology creates detailed subsurface profiles for utility mapping and concrete analysis. This non-destructive method detects metallic and non-metallic objects up to 50 feet deep in optimal conditions. Applications include grave site identification and environmental remediation projects.
Vacuum Excavation
We employ air vacuum systems to safely expose underground utilities without damaging pipes or cables. This method uses 220 PSI air streams to break soil, which is then vacuumed into storage tanks for precise utility verification and environmental borehole clearing.
Concrete Scanning
Our GPR systems inspect concrete structures for rebar, post-tension cables, and voids. We provide real-time 2D/3D imaging for construction projects, detecting features in floors, walls, and bridge decks while measuring slab thickness with high accuracy.
Ground Fault Detection
We pinpoint electrical cable faults using A-frame fault finders that apply 8KHz signals. This process identifies exact repair locations for power and telecom lines, reducing excavation time while assessing fault severity through dB signal analysis.
Questions
What services does The Underground Detective offer?
We specialize in utility locating, ground penetrating radar, vacuum excavation, concrete scanning, utility mapping, and ground fault detection for residential and commercial clients.
Why use private utility locating services?
State 811 services only mark public utilities. We locate private lines beyond service meters, including sewer systems and underground storage tanks.
How does ground penetrating radar work?
GPR uses electromagnetic pulses to create subsurface images, identifying utilities, concrete structures, and soil conditions without excavation.
What areas do you serve?
We operate from Cincinnati to New York, down to Florida, with offices in 10 major metropolitan areas across the United States.
Can you locate plastic utility lines?
Yes, using ground penetrating radar technology, though soil conditions affect detection capabilities in dry versus wet environments.
Reviews (4)
Molly McEvilley
Jan 23, 2022
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A technician tried to get the camera down through the toilet flange, but told me that it was clogged and I would need to have a plumber "auger out the stack" before Underground Detective could come out again. When the plumber came, he said that the stack is totally clear -- he also couldn't get his camera through the 90 degree angle close to the toilet, but had no problem going through the vent on the roof. Underground Detective charged me $75 for this bad advice, and using them delayed my project by two weeks.
Cassie Everhart
Nov 30, 2021
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Had an issue with with water backing up into my house. Underground detective (Missy and Rob Harris)did everything they could to make sure I was happy. I would recommend them to anyone.
Paul Hubers
Jul 05, 2020
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Overall, I felt that this company was helpful and recognized my needs per my situation. I had a small job that required just a few feet (30') of ground scanning that would only take about 45 minutes. I was concerned because several competitors had an expensive hourly rate and a minimum time of 2+ hours. These companies also include time to destination. While I recognize good work, I didn't want to pay for a bunch of time and effort that was unnecessary. Underground Detective has a 1 hour minimum billing time, which worked well for the job at hand.
They also worked with me to coordinate a technician to stop by my place on route to another job further reducing cost to me. Ultimately, I paid $400 for one hours time. It's more than I was hoping to pay, but in my case I learned valuable information about my property that I didn't know before. I feel like they understood my situation and worked with me to find a good solution. Their technician, Jason, was polite, knowledgeable, and presented himself well. Jake was the one phone representative who was willing to graciously help me out given my circumstance. I would recommend this service.
They also worked with me to coordinate a technician to stop by my place on route to another job further reducing cost to me. Ultimately, I paid $400 for one hours time. It's more than I was hoping to pay, but in my case I learned valuable information about my property that I didn't know before. I feel like they understood my situation and worked with me to find a good solution. Their technician, Jason, was polite, knowledgeable, and presented himself well. Jake was the one phone representative who was willing to graciously help me out given my circumstance. I would recommend this service.
Josh Margerum
Nov 03, 2019
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Total professionals that care about the customer. James came out and got the job done, explaining things throughout the process. From the phone call to schedule the appointment to the work on site, everything was handled perfectly. No need to look elsewhere if you are planning on completing an excavation project-these guys are the way to go.